On 21th, April, 2018,
I charged 500 Rs. successfully by cash at shop in front of railway station Pune、India.
Because I wanted to use this amount for 499 Rs plan, 2GB/day 82days from MyAirtel apri.
But it was not possible to pay for it.
Charged money can be used only through Airtel money.
It was not possible to use Airtel Money for foreigner.
Airtel Money function is disable for foreigner.
So I claimed to Airtel shop in Pune.
They said that Registering on Airtel money is not possible by Foreign Passport.
They did not allow this 500 Rs to use for buying 499 Rs service.
I asked them to refund this 500 Rs.
They run away.
In few days later, I claimed about it through twitter Airtel customer support.
Bellow is how Airtel responded, and finally run away.
Then please kindly provide the way to refund this 500 Rs.